Global Framework
Introduction
The Global Framework document package comprises the following documents:
The Global Framework document package comprises the following documents:

Playbook
The playbook contains useful information on how to implement the Global Framework including how to make use of the Global Framework documents.
The playbook contains useful information on how to implement the Global Framework including how to make use of the Global Framework documents.
Framework Agreement Documents
The Framework Agreement Documents are the documents needed to build a Framework Agreement.
1_Framework Appointment Terms (PDF document)
1_Framework Appointment Terms (Microsoft Word document)
Framework Schedule 1 - Framework Deliverables (PDF document)
Framework Schedule 1 - Framework Deliverables (Microsoft Word document)
Framework Schedule 2 - Framework Pricing (PDF document)
Framework Schedule 2 - Framework Pricing (Microsoft Word document)
Framework Schedule 3 - Governance of the Framework Agreement (PDF document)
Framework Schedule 3 - Governance of the Framework Agreement (Microsoft Word document)
Framework Schedule 4 - Policies and Standards (PDF document)
Framework Schedule 4 - Policies and Standards (Microsoft Word document)
Framework Schedule 5 - Bidding and ordering process (PDF document)
Framework Schedule 5 - Bidding and ordering process (Microsoft Word document)
Framework Schedule 6 - Call Off General Terms (PDF document)
Framework Schedule 6 - Call Off General Terms (Microsoft Word document)
Framework Schedule 7 - Special Terms (PDF document)
Framework Schedule 7 - Special Terms (Microsoft Word document)
Framework Schedule 8 - Call Off Form template (PDF document)
Framework Schedule 8 - Call Off Form template (Microsoft Word document)
The Framework Agreement Documents are the documents needed to build a Framework Agreement.
1_Framework Appointment Terms (PDF document)
1_Framework Appointment Terms (Microsoft Word document)
Framework Schedule 1 - Framework Deliverables (PDF document)
Framework Schedule 1 - Framework Deliverables (Microsoft Word document)
Framework Schedule 2 - Framework Pricing (PDF document)
Framework Schedule 2 - Framework Pricing (Microsoft Word document)
Framework Schedule 3 - Governance of the Framework Agreement (PDF document)
Framework Schedule 3 - Governance of the Framework Agreement (Microsoft Word document)
Framework Schedule 4 - Policies and Standards (PDF document)
Framework Schedule 4 - Policies and Standards (Microsoft Word document)
Framework Schedule 5 - Bidding and ordering process (PDF document)
Framework Schedule 5 - Bidding and ordering process (Microsoft Word document)
Framework Schedule 6 - Call Off General Terms (PDF document)
Framework Schedule 6 - Call Off General Terms (Microsoft Word document)
Framework Schedule 7 - Special Terms (PDF document)
Framework Schedule 7 - Special Terms (Microsoft Word document)
Framework Schedule 8 - Call Off Form template (PDF document)
Framework Schedule 8 - Call Off Form template (Microsoft Word document)
Call Off Agreement Documents
The Call Off Agreement Documents are the documents needed to build a Call Off Agreement for the provision of actual products or services.
Call Off Form (Microsoft Word document)
Call Off General Terms (PDF document)
Call Off General Terms (Microsoft Word document)
Special Terms – Cloud services (PDF document)
Special Terms – Cloud services (Microsoft Word document)
Special Terms – Professional services (PDF document)
Special Terms – Professional services (Microsoft Word document)
Special Terms – Hardware (PDF document)
Special Terms – Hardware (Microsoft Word document)
Special Terms – Software development (PDF document)
Special Terms – Software development (Microsoft Word document)
Special Terms – Software licence (PDF document)
Special Terms – Software licence (Microsoft Word document)
Special Terms – Software maintenance and support (PDF document)
Special Terms – Software maintenance and support (Microsoft Word document)
The Call Off Agreement Documents are the documents needed to build a Call Off Agreement for the provision of actual products or services.
Call Off Form (Microsoft Word document)
Call Off General Terms (PDF document)
Call Off General Terms (Microsoft Word document)
Special Terms – Cloud services (PDF document)
Special Terms – Cloud services (Microsoft Word document)
Special Terms – Professional services (PDF document)
Special Terms – Professional services (Microsoft Word document)
Special Terms – Hardware (PDF document)
Special Terms – Hardware (Microsoft Word document)
Special Terms – Software development (PDF document)
Special Terms – Software development (Microsoft Word document)
Special Terms – Software licence (PDF document)
Special Terms – Software licence (Microsoft Word document)
Special Terms – Software maintenance and support (PDF document)
Special Terms – Software maintenance and support (Microsoft Word document)