Privacy

The Digital Buying Guide is built and maintained by the UK Government Digital Service. Personal data is processed in accordance with the GOV.UK privacy statement which can be found here.

What data we collect

The personal data we collect from you includes:

  • questions, queries or feedback you leave, including your email address if you contact us or respond to a survey
  • your Internet Protocol (IP) address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques

We use Google Analytics software to collect information about how you use our website. This includes IP addresses. The data is anonymised before being used for analytics processing.

We do not store your personal information through Google Analytics (for example your name or address).

We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.

We continuously test and monitor our data protection controls to make sure they’re effective and to detect any weaknesses.

Why we need your data

We collect information through Google Analytics to see how you use the site and government digital services. We do this to help:

  • make sure the site is meeting the needs of its users

We also collect data in order to:

  • respond to any feedback you send us, if you’ve asked us to
  • monitor use of the site to identify security threats

What we do with your data

The data we collect may be shared with other government departments, agencies and public bodies. It may also be shared with our technology suppliers, for example our hosting provider.

We will not:

  • sell or rent your data to third parties
  • share your data with third parties for marketing purposes
  • use your data in analytics

We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes set out in this document
  • the law requires us to

Keeping your data secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Contact us or make a complaint

Contact the UK Government Digital Service Privacy Team if you:

  • have a question about anything in this privacy notice
  • think that your personal data has been misused or mishandled

[email protected]

Changes to this policy

This statement was last updated on 31 July 2020.

Any changes made to this privacy policy will be posted on this webpage. Please check back for updates or changes to our privacy policy.